Resources

A Quick Resource Guide

Unemployment Benefits

Apply for Unemployment Benefits at your local Division of Employment Services Office, file a claim online, or call 1-877-841-9617. Keep updated on changes in unemployment compensation by visiting: www.dol.gov


Need more help to make ends meet? There are numerous government programs and local services that can help.

Government and Community Assistance

If you meet the requirements, you may be eligible for Food Stamps. To find a Department of Social Services(DSS) office in your county where you can apply, go to the DSS directory here.

DSS also offers other types of assistance, such as help with housing and utility bills, energy assistance, and Work First.

You may be able to get assistance from a food pantry. See these links to find the one closest to you:

Some local power companies have programs to help with utility bills. See a list here.


Job Search Help

NCWorks Online can provide information about available jobs in North Carolina and can be accessed at ncworks.gov.

Workforce Career Centers are located throughout the state and can provide internet access, resume preparation, career guidance, information on training and education and help with unemployment insurance claims. For information and a location near you, contact 1-877-632-2447 or look online.

NC Job Connector can provide information about available jobs in North Carolina and can be accessed at www.ncjobconnector.com

JobLink Career Centers are located throughout the state and can provide internet access, resume preparation, career guidance, information on training and education and help with unemployment insurance claims. For information and a location near you, contact 1-877-632-2447.


Foreclosure Advice and Help

Homeowner’s HOPE Hotline may be able to help if you are facing foreclosure. Call them toll free at 888-995-HOPE or 888-995-4673.

If the foreclosure is the result of a job loss due to changing economic conditions in the state, the Home Protection Program may be able to help. Contact the NC Housing Finance Agency at 919-877-5700 or 800-393-0988 for more information.


Access to Health Care

Community and Rural Health Centers, Health Departments and other free clinics are available to provide health care services to children and adults in communities across the state. Visit www.nchealthcarehelp.org to search an on-line database of providers across the state serving families and individuals even if you don’t have insurance.

If you have a chronic health condition and/or have exhausted your COBRA continuation coverage, Inclusive Health, www.inclusivehealth.org (1-866-665-2117) provides more affordable, individual health insurance coverage for North Carolinians who do not have access to an employer health plan and face higher premiums due to a pre-existing medical condition. There is a state option and a temporary federal option that resulted from the passage of the Affordable Care Act. You may apply online or by mail.

If your child under age 18 is uninsured, the Healthy Start Foundation, www.healthystart.org, has a wealth of available information. Under the “for the public” tab, you will find information on pregnancy, baby care, medical homes (primary care), and information on the state’s affordable health insurance options for children, Medicaid (Health Check) and NC Health Choice. The applications are available for printing from the website. Remember that a child under the age of 26 no longer has to be a full-time student to remain on a parent’s health insurance policy.

NC Hospital Association, www.ncha.org, website includes a listing of all general acute care hospitals in North Carolina along with the hospitals that have volunteered to share their community benefit report and charity care policies.

The Senior’s Health Insurance Information Program (SHIIP) can provide answers to questions about Medicare, Medicare supplements, Medicare Advantage, Medicaire prescription drug plans and other health insurance concerns. For more information contact 1-800-443-9354.

The Department of Insurance provides consumer help on health insurance and will provide updates on the implementation of the Affordable Care Act at their website www.ncdoi.com. To request specific information or help, contact 1-800-546-5664.


Legal Services

Legal services may be available for issues to a claim for unemployment insurance benefits from the following organizations:


General Information

There are a number of hotlines and resources that can provide referrals for a range of programs and services that may be helpful.

Making Ends Meet: A North Carolina Resource Guide

United Way 211

2-1-1 is for finding community health and human service resources. Dial 2-1-1 any time, 24 hours a day, 365 days a year to talk to a referral specialist who will help you find vital services in your community. This service is free, confidential and multilingual. Resources are also available on the web at www.nc211.org where you can also find out if your county is served by the 2-1-1 system.